Frequently Asked Questions

Your guide to using our services

General Questions

Moralbox is a comprehensive SaaS training management system that automates your training matrix, helping you manage, track, and optimise your workforce training efficiently.

Moralbox uses advanced algorithms to automatically track and report on training records. It ensures compliance and keeps your team’s training up to date without manual intervention. Our training matrix software gives you excellent visibility of training gaps and saves vast amounts of time when planning refresher training.

Organisations of all sizes across various industries, including construction, healthcare, manufacturing, logistics, and more, can benefit from Moralbox. It’s particularly useful for companies that need to ensure staff are trained and ensure regulatory compliance.


Moralbox offers a wide range of features, including training matrix software, training needs analysis, toolbox talks, skills tracking, health monitoring, compliance tracking, detailed reporting, training event scheduling and more. Moralbox has customisable interfaces, user-friendly dashboards, and integration with HR, e-Learning and LMS systems.

Yes, Moralbox is highly customisable. All our features have granular user permissions and settings so you can customise it to work perfectly for you. We can also help design and build bespoke features specific to your organisation at a reasonable development cost.

The reporting feature provides detailed insights into training progress, compliance status, grant status, and employee performance. You can easily export report information for further analysis outside of Moralbox or worth with us to develop any custom reports or business intelligence requirements you may have.


Implementation time varies based on the size and complexity of your organisation along with what training management workflows you currently have in place. However, most customers can get up and running with the basics within a few hours. It may take a number of days for us to import all of your existing training matrices if you opt for this service. For more in depth implementations and if multiple training matrices and structures are in place it may take a few weeks to get up and running. Our dedicated support team guiding you through the process.

We offer comprehensive support during implementation, including setup assistance, data migration, training for administrators and users, and ongoing technical support both via email and in-app. We also provide your administrators with free face to face online training sessions.

Pricing and Trials

Our pricing is based on a subscription model, with tiers that depend on the number of users and the specific features you need. Contact our sales team for a customised quote or visit our pricing page.

Yes, we offer a 30-day free trial so you can explore all the features and benefits of Moralbox before making a commitment.

We do not charge any setup fees. Our subscription pricing includes all setup and implementation services.

Security and Compliance

We prioritise data security and comply with industry-standard security protocols. Your data is encrypted and stored securely in our cloud infrastructure hosted in the UK. We can share more security information with you upon request. We never share your data with third parties.

Yes, Moralbox is designed to help you meet various industry regulations and compliance standards. Our system ensures that your training is up to date and compliant with the latest requirements.


We offer multiple support options, including email support, live chat, and a comprehensive knowledge base. Our support team is available 24/7 to assist you with any issues.

You can contact our customer support team through the support portal on our website, via email at [email protected], or by using the live chat on our website or when logged into Moralbox.